Our professional team are there to support existing tenants and to guide prospective tenants through the application process. The team visit our developments regularly and work closely with House Managers to provide individual support to tenants.
Supported by the House Managers, our Tenancy Support Team respond quickly and effectively at times of stress and anxiety for our tenants. The team can provide short-term emotional support before signposting to appropriate professionals to help resolve their issues.
The team supports incoming and established tenants to complete forms and claim for any benefits they may be entitled to. Advice can be given on various aspects of benefit entitlement.
All prospective tenants and their families receive support throughout the application process, which will hopefully result in a move into a Jewish Blind & Disabled mobility apartment. We have staff available on the phone to respond to enquiries and to talk applicants through the process, or you can find out more here.
There are so many aids and adaptations that can make a world of difference to people’s ability to manage for themselves and the team can advise on what would be suitable for someone in their Jewish Blind & Disabled flat or in their own home.
Our Tenancy Support Team have good working relationships with our partner organisations. They can assist with advice on care packages that incoming tenants may need. They will work with tenants, their families, and local authorities to ensure that these are in place for the start of each tenancy.
The Tenancy Support Team also works closely with local social services departments, health professionals, hospitals, day centres and various specialist agencies as required to meet the individual needs of tenants.