Feedback

It is important to us that we hear how we are doing; what we are doing well and what we can do better.

We take what you tell us seriously and we strive to learn from our mistakes to ensure they are not repeated. Equally, it is good to hear when we do something well and it helps us to meet the high standards we strive for.

Please see our Complaints, Compliments and Suggestions Policy for more details on how to raise your feedback and the process we have in place to respond.

You can give us feedback in a number of ways including:

• Completing the below form
• Downloading and posting the attached form
• Emailing feedback@jbd.org
• Phoning 020 8371 6611
• In person to a member of staff