Maintenance Operative

Reporting to Property Maintenance Team Leader

Objectives of the post

  • To action maintenance works to the Charity’s properties and modify properties where necessary to meet the requirements of disabled and/or visually impaired tenants.
  • In the absence of the regular drivers, to operate the mini bus for transporting JBD/CHT tenants to and from their homes.


Main duties and responsibilities

  1. Working as part of the maintenance team to respond to all basic maintenance and repair issues in the buildings as highlighted by the Maintenance Team Administrator in accordance with the obligations set out in the tenancy agreements and in the Tenant Handbook.
  2. Ensure that works are performed in accordance with agreed timescales, financial regulations, current legislation and budgets.
  3. To attend MIDAS training as required.
  4. To maintain a clean UK driving licence suitable for the Charity’s vehicles
  5. To complete multi-disciplined types of maintenance both inside and outside our properties such as, plumbing, carpentry, plastering, basic electrical checks, groundwork and painting.

Essential criteria for the role

  1. Extensive, provable, multi trade building/maintenance experience in particular the housing sector
  2. Ability to reinstate void flats between tenancies and implement remedial works to kitchens and bathrooms
  3. Ability to work on own initiative both alone and as a member of a team
  4. Full, clean driving licence
  5. Excellent customer service and interpersonal skills
  6. Flexible and innovative approach
  7. Commitment to providing the highest quality service
  8. Willing and able to travel within JBD buildings & suppliers as necessary
  9. On-site safety awareness and a knowledge of relevant current legislation

General duties

  1. Unblocking drains, sinks, toilets etc
  2. Sweeping/jetting pathways, bin yards and patios
  3. Replacing communal light bulbs
  4. Exterior painting – fencing, furniture, sheds, metal work etc
  5. Moving heavy items – as required by building, House Managers or Head Office
  6. Collection , transportation and delivery of items
  7. Clearing debris and rubbish
  8. Cleaning and clearing accessible flat roofs and guttering
  9. Water gardens and plants as necessary
  10. Replace door handles, toilet seats, shower hoses and heads etc
  11. Remove unwanted furniture
  12. Replace plugs and fuses
  13. Turn off stopcocks
  14. Investigating and stopping minor leaks
  15. Clean carpets as required
  16. Carry our minor decorations as required
  17. To attend departmental and other relevant meetings, as requested, whether inside or outside of the Charity’s properties.
  18. To undergo appropriate training as available and as determined in conjunction with the Director of Property & Development.
  19. To maintain confidentiality at all times.

Any other duties as reasonably required.


Health and Safety

  1. To be aware of and comply with safe working practices as laid down under health and safety legislation and the Charity’s Health and Safety Policy across all the Charity’s buildings.
  2. Implementing any recommendations that are made as a result of health and safety inspections and risk assessments.
  3. To attend regular fire drills and other training as required.
  4. To make the Property Maintenance Team Leader aware of any defects in the building, plant, or equipment.
  5. To ensure that any incidents or accidents to staff, tenants or visitors that occur at all JBD/CHT housing schemes are reported in accordance with correct procedures.



  1. To carry out any other reasonable duties as requested by the Property Maintenance Team Leader or other designated Senior Staff.
  2. To liaise with House Managers as required.

This job description is subject to alteration in response to changes in legislation or the organisations own operational procedures.


 This role is subject to receipt of satisfactory references and DRB check.


  Your own transport is required as you will need to travel between our buildings.


Key Skills and Qualities

The Applicant must:

  • Be an experienced multi-skilled operative with a bias towards plumbing
  • Have worked in a housing/residential environment
  • Be self-motivated, proactive and able to work on own initiative as well as part of a team.
  • Be able to utilise the departmental whatsapp group & email as a means of communication and to respond to communication in a clear and timely manner
  • Be able to communicate and work with tenants with physical disabilities or vision impairment.
  • Be conscientious and punctual and responsible
  • Be able to demonstrate good DIY skills
  • Be teachable/willing to take instruction
  • Be proactive/Can do attitude
  • Be neat, tidy & well organised
  • Have own commercial vehicle
  • Be flexible and adaptable
  • Have excellent interpersonal skills
  • Be willing and able to comply with the Charity’s policies & procedures
  • Be empathetic towards the mission and objectives of Jewish Blind & Disabled


General Information

Jewish Blind & Disabled is the only Jewish charity providing mobility apartments for people of all ages with physical disabilities or impaired vision. Our tenants range from their early 20’s, and encompass a wide spectrum of disabilities. Whatever their individual circumstances the life of each tenant is transformed by being enabled to live independently with the safety net of knowing that support is always on hand 24/seven if required.


Hours of work

Monday-Thursday 8:30 -5:00,

Friday 8:30-4:00.



£26K pa dependent on skills and experience plus £100 per week on call.



20 days per annum plus 8 bank holidays plus Jewish High Holy days


Job Type



Work base:

Mill Hill East