Can you imagine what it's like... it's like... to not be
able to bathe yourself?
it's like... to be unable to cook
without risking an accident?
it's like... to feel like you are living
in solitary confinement?
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Bathroom Kitchen Front door
  • Relief House Manager

    RESPONSIBLE TO: Head of House Management and Tenant Support

    Job Purpose

    1. To provide emergency assistance for resident tenants on an ad hoc basis as and when required in any of our 7 mobility apartment buildings.
    2. To act as a “good neighbour” and enable piece of mind for our tenants
    3. To provide holiday, sickness training or meeting cover, for House Managers, including occasional nights. To relieve resident staff who are finishing their shift. 


    Key Duties

    It is difficult to define all the House Manager’s duties, but a combination of firmness combined with unlimited kindness seems to work.    

    • Making a twice daily call around
    • Responding to alarms using the inter-communication system.
    • Dealing with tenant’s complaints
    • Responding to the alarm and giving emergency help and general assistance in case of accident or illness until the help of local services and/or a relative can be obtained.
    • Keeping accessible records of essential services, relative’s records, GP’s numbers etc. for all tenants
    • Care of tenants who may be ill for short periods e.g. arranging meals on wheels (not nursing)
    • Providing a link between the tenants and a variety of service providers such as the Local Authority, Health and Social services.
    • Supporting the community team
    • Maintaining a Daily Log Book and Day Book report in which all relevant incidents are recorded and passed on to colleagues.
    • Carrying out and adhering to the organisations Health & Safety Policies and Procedures.

    General Information

    Jewish Blind & Disabled is the only Jewish charity dedicated to ensuring that neither physical disability nor impaired vision is allowed to become a barrier to living independently. Our unique developments of mobility apartments, with their 24/7 onsite support, are specially designed to enable the everyday tasks that are so easy for others to take for granted thereby enabling people from the age of 18 upwards to live life as they choose behind their own front door.

    Jewish Blind & Disabled is an independent charity that is not affiliated to any other organisation.

    A Tenant Support Team is also available for the House Managers to call on if they require support for individual tenants.

    A Community Team are also involved in organising functions that are supported by a team of volunteers.


    The Applicant must:

    • be able to efficiently undertake the objectives and duties of the post (above)
    • be loyal, confidential and discreet
    • have good organisational and administration skills
    • have good computer skills
    • be self motivated, proactive and able to work on own initiative
    • must have strong interpersonal skills
    • must have a ‘can do’ attitude
    • be conscientious and punctual and responsible
    • be flexible and adaptable
    • be good humoured
    • be able to undertake other duties as required
    • be in sympathy with the mission and objectives of Jewish Blind & Disabled



    £18,080 pa dependent on skills and experience 



    On an ad hoc rota basis with other resident staff



    20 days per annum plus 8 bank holidays


    Job Type




    North West/North East London and Bushey